Call center personnel
And if the FAQs below don’t solve your problem, please give us a call during normal business hours at (559) 439-0200 and we’ll be more than happy to help.
Report a Lost or Stolen Card
To report a lost or stolen FFB Debit Card, please sign in to your mobile banking and go to card management. Full instructions can be found on the Mobile Banking Page or contact a customer service representative during normal business hours at (559) 439-0200.
During non-banking hours and holidays, sign in to your Online Banking account and select Options, then Messages, and check the Lost or Stolen box. Or, call toll-free at (844) 202-5333, 24 hours a day.
To reorder your checks online, please visit this site. Or call a customer service representative during normal business hours (559) 439-0200.
Save time and request your Change Order online. We’ll have it ready for you when you come pick it up.
Click here to fill out you Change Order request. Or, call us (559) 439-0200.